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Your Data, Explained

Privacy Policy

This Privacy Policy explains how Resolute Coworks collects, uses, stores, and protects your information when you visit our workspace, use our website, make enquiries, or interact with our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and transparently.

Effective date: 1 July 2026 Last updated: 7 July 2026

On this page

  1. 01Introduction
  2. 02Information we collect
  3. 03How we use it
  4. 04Cookies & tracking
  5. 05Information Sharing
  6. 06Keeping data secure
  7. 07Your Rights
  8. 08Data retention
  9. 09Contact Us
  10. 10CCTV Monitoring
01 — OVERVIEW

Introduction

Resolute Coworks ("we," "our," or "us") provides premium coworking spaces, private offices, meeting rooms, and related business services. This Privacy Policy applies to all visitors, members, clients, and users of our website and facilities.

We collect only the information necessary to provide our services, improve user experience, and maintain a safe and professional environment for our members.

02 — THE BASICS

Information we collect

We may collect:

Name and contact details

Email address and phone number

Company or business information

Billing and payment information

Membership and booking details

Information submitted through enquiry, contact, and newsletter subscription forms

Communication records through email, phone, and WhatsApp

Website usage and analytics data

Visitor and access records where applicable

CCTV footage from common areas of the workspace for security and operational purposes

Some of our buildings use CCTV and access-control systems for security; signage at each location lets you know where this applies.

03 — PURPOSE

Your information may be used to

  • Process memberships, bookings, and workspace access
  • Respond to enquiries and support requests
  • Communicate via email, phone, and WhatsApp
  • Send newsletters, updates, event invitations, and promotional communications
  • Improve our services and workspace experience
  • Maintain safety, security, and operational efficiency
  • Comply with legal and regulatory requirements
04 — ON OUR WEBSITE & APP

Cookies & tracking

Our website and app use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our digital products are used.

  • Essential cookies are required for core functions like login and booking, and can't be switched off.
  • Analytics cookies help us see which pages and features are popular, using aggregated, non-identifying data where possible.
  • Preference cookies remember settings such as language or display theme.

You can manage cookie preferences through the banner shown on your first visit, or through your browser settings at any time.

Information Sharing

Sharing

Resolute Coworks does not sell, rent, or trade personal information. Information may only be shared with trusted service providers, payment processors, or legal authorities when required for operational, regulatory, or legal purposes.

06 — Data Security

Keeping data secure

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or misuse.

While we take security seriously, no online platform can guarantee absolute security.
07 — Data Retention

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

08 — Your Rights

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable laws and contractual obligations.

09 — Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact:

Resolute Coworks SRK Chambers, Sadar, Nagpur, Maharashtra Email: contact@resolutecoworks.com Phone: 9822146422

10 — CCTV Monitoring

CCTV Monitoring

For the safety and security of members, visitors, staff, and property, CCTV cameras operate in selected common areas of Resolute Coworks. CCTV footage is used solely for security, safety, incident investigation, and operational purposes. Cameras are not installed in private offices, meeting rooms, phone booths, restrooms, or other areas where privacy is reasonably expected.

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